Shipping & Returns

Shipping & Returns

 

Shipping Schedule

We ship candles Monday through Saturday. Orders placed on Saturday after 12 pm will be shipped on the following business day. Most in stock items are shipped on the next business day after an order is placed!

US Returns & Exchanges

District Proper Candles return and exchange policy is designed to ensure your satisfaction and happiness.

We will gladly accept exchanges for unused candles in original packaging, and original condition within 30 days of the delivery date. Please email info@districtpropercandles.com to initiate the return process.

If your candle is damaged in transit or defective, we will gladly replace the item within 15 days of the delivery date. Please email info@districtpropercandles.com to initiate the return process.

Additional Questions

If you have additional questions, please contact our customer service department at 771-210-7469 Monday-Saturday between 9 am- 6 pm EST or via email at info@districtpropercandles.com.